Shipping Policy
At Rangeroop, we strive to provide fast and reliable shipping to ensure your orders reach you in a timely manner. Please read through our shipping policy for more details on shipping times, costs, and procedures.
1. Shipping Methods & Delivery Times
We offer several shipping options to ensure you receive your order as quickly as possible. Delivery times will vary depending on your location and the shipping method you choose.
- Standard Shipping: Delivery within 5-7 business days (available for most regions).
- Expedited Shipping: Delivery within 2-4 business days (available for selected regions).
- International Shipping: Delivery time depends on the destination and customs processing times, typically ranging from 7-21 business days.
2. Shipping Costs
Shipping costs are calculated based on your location and the shipping method chosen at checkout. The exact cost will be displayed before you complete your order. We offer free standard shipping for orders over [minimum order amount] within [country/region].
3. Order Processing
Orders are processed and shipped within 1-2 business days from the date of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information to monitor the status of your delivery. You can also track your order by visiting our website and entering your tracking number.
5. Shipping Restrictions
- We currently ship to [list of countries/regions]. If you are located outside our shipping areas, please contact our customer service team for assistance.
- We do not ship to P.O. Boxes or military addresses (APO/FPO).
6. International Orders
For international shipments, the recipient is responsible for any customs fees, import duties, and taxes that may be applied upon arrival. Rangeroop is not responsible for delays caused by customs or other external factors.
7. Address Accuracy
Please ensure your shipping address is correct and complete. Rangeroop is not responsible for delays or undeliverable packages due to incorrect or incomplete addresses. If an address error occurs, please contact us immediately to update the information.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of receiving your shipping confirmation email. We will assist you in resolving the issue and provide a replacement or refund, depending on the situation.
9. Returns and Exchanges
If you are unsatisfied with your order, please refer to our Refund Policy for instructions on how to initiate a return or exchange.